Claire Ward
Mentor - Chief Innovation Officer
Chief Innovation & Transformation Leader | P&L Owner | Driving Growth, Digital Change & Customer Impact
Senior executive with deep experience leading digital, commercial, and operational transformation across global corporates, scale-ups, and private-equity-backed organisations. Proven track record of P&L leadership, scaling SaaS platforms, and delivering enterprise-wide change in complex, regulated environments.
Career highlights include monetising FT.com, building and selling a SaaS workforce platform for the NHS and local authorities, doubling ARR at health-tech DrDoctor, leading SPS’s UKI delivery unit to profitability (across automation and AI), and commercialising an independently audited carbon reporting platform. Known as an orchestrator of people, operations, and technology, aligning diverse teams to deliver results under high-pressure, fast-growth conditions.
In addition to commercial leadership, I serve as Executive Sponsor of SPS’s women’s network, working to increase the number of women in leadership roles. I also coach and mentor colleagues — both women and men — helping them grow in confidence, capability, and career impact. I am also a regular public speaker on workplace innovation and digital transformation.
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